Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af The Insurance Emporium

Viser alle 6,923 anmeldelser

Trusted Customer

Chelmsford

8 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Poor service and nil response

Despite two emails stating incorrect details, including the name on the policy and email address, the company has not even had the courtesy to reply. I do find this ignorant!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We have located the emails you reference and we're in the process of getting back to you.

Best wishes

Pålidelig kunde

8 years ago

Competitive rates

Competitive offering on better terms than my previous pet insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Pålidelig kunde

8 years ago

beyond annoyed as cover dropped due to making a one off payment

What i found really annoying was that the level of cover that decreased because i was making a one off payment and not signing up to a monthly dd. not happy , really not happy

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

A monthly policy is more expensive over the course of a year, hence a higher cover level. The difference in cover is transparently detailed on our website.

If you have any queries, our Customer Contact Department are happy to help.

Best wishes

Pålidelig kunde

8 years ago

excellent service simple easy to use website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Best wishes

Pålidelig kunde

8 years ago

Ridiculous

Misleading & rude

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We would like to hear some expansion on your comments so we can effectively investigate any issues.

Best wishes

Pålidelig kunde

8 years ago

Happy with everything to date

Quite easy to understand terms, a big plus when buying insurance. Competitive prices, easy application and purchase. Documentation came through quickly. Here’s hoping I won’t have to test them on...

Læs flere

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Excellent service.

The gentleman i spoke to was very proficient, knew the answers to all of my questions, was polite, well spoken and managed my quote in a fast and professional manner. I will certainly use your...

Læs flere

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Easy pet insurance

Over easy to navigate web page. Ease of ordering and quick. Could not get through on phone to get a quote.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Each animal would have their own policy; you would benefit from a multi pet discount though.

Best wishes

Trusted Customer

8 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Comprehensive range of services at a competitive price.

Very easy to deal with, prices competitive and purchasing the insurance policy very straight forward.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Took the time to review options and allowed me to query without any problems and offered quick, satisfactory responses, Was polite, efficient, patient and friendly. Guys name was Paul

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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The Insurance Emporium Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?