Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af The Insurance Emporium

Viser alle 6,930 anmeldelser

Pålidelig kunde

7 years ago

Excellent Pet Insurance products

it provides good service. The website could be easier to use. A bit confusing the overlap with the Equine & Livestock website where products are a bit different.

Jordan

The Insurance Emporium

7 years ago

Thank you for your feedback, we really appreciate you taking the time to write it. Can you please provide a little more information as to what you found confusing? We spent a lot of time trying to make our website as easy as possible to use. Kind regards The Insurance Emporium

Pålidelig kunde

7 years ago

so far so good

Jordan

The Insurance Emporium

7 years ago

Thank you for the 4 star review, we'd love to know what could have been better and have made you left a 5 star rating! Please let us know by return or by emailing feedback@emporium.co.uk. Kind regards The Insurance Emporium

Pålidelig kunde

7 years ago

They provided the insurance cover I required at a competitive price

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback. We really appreciate you taking the time to leave this positive review. We're confident we can deliver a 5 star service in future! The Insurance Emporium

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Very good service and reasonably priced

Jordan

The Insurance Emporium

7 years ago

Thank you for this excellent feedback and 5 stars! The Insurance Emporium

Pålidelig kunde

7 years ago

Great help via telephone when website couldn’t accept payment. Problems sorted quickly and payment accepted

Jordan

The Insurance Emporium

7 years ago

Thank you! We apologise for any difficulties experienced in getting a payment authorised on our website, we'll have the I.T. Wizards take a look! Glad you got sorted when phoning us. The Insurance Emporium

Trusted Customer

Portsmouth

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Excellent service and value

I have used insurance emporium for a few years now and last year I unfortunately had to make a claim due to the loss of a pet. The service I received was amazing and I felt like nothing could be to...

Læs flere

Jordan

The Insurance Emporium

7 years ago

Thank you for your fantastic review, please accept our sincere condolences once again. We're really pleased to here for you and your other furry friends. The Insurance Emporium

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Very helpful. Would recommend them

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 stars and welcome aboard! The Insurance Emporium

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

V good service

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for the 5 stars! The Insurance Emporium

Pålidelig kunde

7 years ago

the service I received from Emporium insurance, was excellent. my dog had a damaged tooth and needed dental treatment they paid all claims directly to the dental clinic promptly, this was an...

Læs flere

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 stars and excellent feedback - we really appreciate it! It's fantastic to read that you're on board another year! The Insurance Emporium

Pålidelig kunde

7 years ago

Easy site to use but could not access site to print off documents

Jordan

The Insurance Emporium

7 years ago

Hello, thank you for the great review and feedback, We're sorry to learn of the difficulties experienced in accessing our site - we presume you mean the online portal 'My Emporium'? If you're having difficulties accessing this can you please send us an email at feedback@emporium.co.uk and someone will contact you to assist. Kind regards The Insurance Emporium