Hvad Trusted Customer sagde om The Edinburgh Natural Skincare Company:
Prompt reply to email but tried to get human contact. No reply to telephone attempt, not even a message to tell me why there was no reply. This order was put through twice, I now have to await...
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Købsdato: 23/05/2020
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Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om The Edinburgh Natural Skincare Company:
Quick delivery and the product was gorgeous, I love it will purchase again. The hand bar smells wonderful and works the hair cream is so good and smells wonderful.
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Købsdato: 24/05/2020
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Bekræftet af Feefo
Northumberland
6 years ago
Hvad Trusted Customer sagde om The Edinburgh Natural Skincare Company:
I left a comment on their Facebook page and I've had no reply. Their products do not live up to the Positive Reviews, at all.
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Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for taking the time to give us your feedback and sorry you have not enjoyed using the shampoo bar. This is your hair’s natural reaction to rebalancing itself and its oils and to sudden withdrawal from chemical-laden shampoo and that takes time! If you persevere with using the baryou will be rewarded with healthy, soft, silky hair and reduced breakage.
Just to recap on the shampooing technique with the Shampoo Bar:
- Hair should be really wet before applying the soap.- Lather up the soap into a good foam in your hand before applying. (Hard water may make this more difficult)
- Only use the foam to wash.
- Rinse your hair for much longer than you are used to.
- Use an apple vinegar rinse if soap still does not rinse out.
Have patience! I hope you will give the Lemonzing Shampoo Bar another few goes and reap the reward of healthy, soft and silky hair living a chemical free life!
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for your feedback and sorry to hear you are not in love with our Green Lady soap. Perhaps you would like trying another of our soaps which you can now pick and mix according to your choice - https://www.edinburghskincare.com/product/3-luxury-cold-processed-soap-bars-bundle-1/
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for leaving your feedback and sorry that you are not enjoying this product. We appreciate that every skin type is different and that face creams are a very individual choice. A little of this cream really does go a long way. Really interesting to hear it is good aftercare for your tattoos. Maybe you would like to try some of our Body Butters which I use on my face and they absorb beautifully - https://www.edinburghskincare.com/product/luxury-no-1-whipped-body-butter/
Købsdato: 23/05/2020
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Bekræftet af Feefo
Entwistle
6 years ago
Hvad Trusted Customer sagde om The Edinburgh Natural Skincare Company:
100% natural and not tested on animals. Bought the face cream, body butter and Gardeners’ Hand Balm and absolutely love them. They are a joy to use. Amazing packaging. The face cream and body...
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Købsdato: 20/05/2020
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Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om The Edinburgh Natural Skincare Company:
Thanks for leaving us your feedback. We recommend that our hand cream bars are kept somewhere cool and out of direct sunlight to reduce softening or melting. As with all cosmetic products heat is damaging to the formula and our products containing totally natural ingredients also react badly to heat. Once cool again you will be able to enjoy using the product again.
Produktanmeldelser
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for leaving us your feedback. Sorry to hear that you have experienced softening of your hand cream bar. We do recommend that our hand cream bars are kept somewhere cool and out of direct sunlight to reduce softening or melting. As with all cosmetic products heat is damaging to the formula and our products containing totally natural ingredients also suffer in heat.
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