Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af The Adventure People

Viser alle 1,303 anmeldelser

John Bland

Bekræftet af Feefo

GBR

11 months ago

Hvad John Bland sagde om The Adventure People:

Amazing Galápagos Islands

Amazing adventure to the Galápagos Islands ,Dario our guide was fantastic showing us around his home islands, snorkelling ,kakaying,biking and hiking. The Islands are all different but great in their...

Læs flere

James Fuller

Bekræftet af Feefo

GBR

11 months ago

Hvad James Fuller sagde om The Adventure People:

Two weeks of memories

Easy to use, the actual tour provider delivered the tour as advertised.

Arni

Bekræftet af Feefo

GBR

11 months ago

Hvad Arni sagde om The Adventure People:

Great service with a personal touch

Excellent service. My questions were answered clearly and directly. I really appreciated the online chat feature, where I could speak with a real representative instead of an automated system.

Annie Nilaker

Bekræftet af Feefo

GBR

11 months ago

Hvad Annie Nilaker sagde om The Adventure People:

EBC trek Nepal

Always had prompt responses to my questions and things ran as smoothly as they could (weather issues on the ground when on the trip but we got there eventually)

Michael Stirling

Bekræftet af Feefo

GBR

11 months ago

Hvad Michael Stirling sagde om The Adventure People:

Good service but inability to discuss details post booking was frustrating

It was generally very good , the initial call and booking process was all straightforward and I received a good selection of holidays that would be suitable for my requirements. The only slightly...

Læs flere

Millicent Dor

Bekræftet af Feefo

GBR

11 months ago

Hvad Millicent Dor sagde om The Adventure People:

The best time

It was an amazing trip! We had wonderful tour guides and I had the best time I would deffo recommend! It was great how the activities were all organised for us and we got to pick which ones we wanted...

Læs flere

Victoria Hudson

Bekræftet af Feefo

GBR

11 months ago

Hvad Victoria Hudson sagde om The Adventure People:

Poor customer service

To be honest I’m very disappointed with the lack of communications from The Adventure People. I messaged you in a panic prior to leaving for my trip yet it took 24 hours for you to get back to me,...

Læs flere

Chris

The Adventure People

11 months ago

Dear Victoria, Thank you for your feedback. I have taken it on board and am looking into what we can improve. I think your review is slightly disingenuous as I can see you emailed on Oct 2nd at around 13:00 and we replied at around 17:30 the same day, We explained the partner would contact you. On October 7th you emailed again at around 15:00 and we replied at 13:00 the following day with more information. I am sorry and shocked you felt conned. We had sent all details to your My Account records where you can view and download, We do not 'con' anyone as we're a legitimate business as the vast majority of our reviews demonstrate. I would be happy to publish the email chain here if that's OK with you. Please let me know. As mentioned though, I will be reviewing our processes and seeing what we can do better to ensure no customer feels lost of any anxiety over this booking. Best wishes,

Victoria Hudson

11 months ago

No new comments

Mike Willis

Bekræftet af Feefo

GBR

11 months ago

Hvad Mike Willis sagde om The Adventure People:

Well designed tour

Excellent way to find out about a new part of the world. And to meet people from varied places and backgrounds to keep our minds open. Much depends on group leader of course, to safeguard, inform,...

Læs flere

Pålidelig kunde

Bekræftet af Feefo

11 months ago

Robert KERRY

Bekræftet af Feefo

11 months ago

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo

The Adventure People Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?