Arch delivered with no instructions and no screws, rang store to ask for them and got someone in gardening who said I've got your phone number I'll speak to someone and ring back. No ring back had to...
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Paula
Taskers The home store
8 years ago
Hi Les
We are sorry to hear that you had parts missing from your order, we are very concerned that we did not receive the information from our store so that we could follow up and ensure you had the information and the screws you required. Please be assured that we will investigate this matter so we can reduce incidences like this happening in the future.
If we can be of further assistance please email us at enquiries@taskersgroup.co.uk or call us on 0151 330 5400 - please note our online team are available Monday to Friday 9am-5pm
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
CU
Customer
8 years ago
Hi Paula
I would be interested in the outcome of your investigation, also, I forgot to mention that you charged me £20 for the delivery that had the parts missing!
Thank you for your review, it is great to hear you are happy with your order
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Produktanmeldelser
Købsdato: 02/06/2017
1
Del
CU
Customer
8 years ago
Hvad Customer sagde om Taskers The home store:
Quite simple.....COMMUNICATE with your customers
Paula
Taskers The home store
8 years ago
Hi Irene
Thank you for your feedback, we're sorry to hear that our service did not meet your expectations.
I can see from our notes that the lamp was out of stock and we were waiting for a new delivery, we emailed to inform you of this and you confirmed that you were happy to wait for the item to arrive back in stock.
I can see from our courier tracking that you have now received your lamp and once again apologise for the delay in you receiving your item.
If we can provide any further assistance please email us at enquiries@taskersgroup.co.uk or call us on 0151 330 5400
A great service and really helpful staff especially Amy on internet sales, who sourced the extra amount of wallpaper I needed from various suppliers.
Very quick dispatch arrived within 2 days.Never...
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Paula
Taskers The home store
8 years ago
Hi Ann
Thank you for the great review, I will be sure to pass your comments along to Amy
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Produktanmeldelser
Købsdato: 16/06/2017
0
Del
Pålidelig kunde
8 years ago
Got what I ordered when they said I would
Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, it is great to hear you are happy with your order
Slight problem with the item but replaced without issues. Waiting in for delivery was also a little time consuming for replacement product and item was reduced but a gift card was issued for the...
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Paula
Taskers The home store
8 years ago
Hi Holly
Thank you for your great review, it is great to hear you were pleased with our service and look forward to you shopping with us in the future
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
