i just love the customer service. being very patient with my questions regarding the shipping of my sweater.
Produktanmeldelser
Købsdato: 27/11/2020
0
Del
EF
Eithne Fitzgerald
Bekræftet af Feefo
5 years ago
Hvad Eithne Fitzgerald sagde om Sweater Shop:
They came back to me when an item I had ordered was not in stock, offered me a range of alternative colours, and delivered it in time for the recipient's birthday. Friendly and efficient service
Good stock selection, but sizing was unclear and the email I sent asking about it went completely unanswered. Is still unanswered, actually!
Paul
Sweater Shop
5 years ago
Hi Sarah,
I am very sorry about this. I have searched our records and i cannot see any emails from your gmail account. It certainly was not the case that we were ignoring your query. We hope you like the slippers, if you have any questions you can get us at sales@sweatershop.ie
Warm Regards
Katie
Beautiful garments. Excellent and helpful communication. Small issue resolved immediately. Very happy with the service and would gladly purchase again.
Produktanmeldelser
Købsdato: 28/11/2020
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
I have been shopping in the Sweater Shop for years, but this was the first time I ordered online. I got a wine coloured Aran sweater for my husband. It was delivered promptly and the colour of the...
Læs flere
Produktanmeldelser
Købsdato: 29/11/2020
0
Del
LD
Louis Deering
Bekræftet af Feefo
Wexford
5 years ago
Hvad Louis Deering sagde om Sweater Shop:
I did not rate the experience 5 because the package took longer to arrive than expected. All else was good.
Hi Margaret,
I am very sorry to see that you are not satisfied with the quality of these sweaters. We would be more than happy to discuss over the phone or email if you wish in order to figure out the issue. You can call us on 016712292 or sales@sweatershop.ie
Once again sorry that you were not a fan of the quality
Warm Regards
Katie
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