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Suttons Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/suttons | Feefo

Viser alle 23,165 anmeldelser

Emma

Bekræftet af Feefo

Swansea

4 years ago

Hvad Emma sagde om Suttons:

Would not order again with Suttons

Problems with delivery and customer service unable to help. I would not order again at this time in view of the problems experienced and the delays in receiving the order.

Naomi

Suttons

4 years ago

Thank you for taking the time to review your order and I am sorry if it was received later than expected. I believe there may have been a error with the despatch status on your emailed confirmation. Our customer service team should have been able to explain this to you so I do apologise if this was not the case.

Produktanmeldelser

Købsdato: 19/09/2021

Ryan Mitchell

Bekræftet af Feefo

4 years ago

Hvad Ryan Mitchell sagde om Suttons:

Winter plugs arrived late. My last of 7 trays arrived 11th october. Ridiculously late. Will never use suttons again. Didn't seem bothered when I emailed them to say how disappointed they are.

Naomi

Suttons

4 years ago

I do apologise for the late arrival of your plants. According to our tracking information they were all despatched on the 22nd September so may have been held up in the postal system. I will email you directly to respond fully.

Produktanmeldelser

Købsdato: 22/09/2021

Ray Gutteridge

Bekræftet af Feefo

4 years ago

Hvad Ray Gutteridge sagde om Suttons:

Great service

Goods arrived as ordered, as promised and well packed.

Naomi

Suttons

4 years ago

I am glad to hear you are pleased with our service and thank you for taking the time to leave your feedback.

Produktanmeldelser

Købsdato: 05/09/2021

steve brown

Bekræftet af Feefo

4 years ago

Hvad steve brown sagde om Suttons:

why

u get what you pay for but expensive

Naomi

Suttons

4 years ago

The plants you have purchased represent great value for money and should give you a good show of plants throughout the Winter and Spring. Thank you for taking the time to leave your 5 star review.

Produktanmeldelser

Købsdato: 21/09/2021

Julie Schofield

Bekræftet af Feefo

4 years ago

Hvad Julie Schofield sagde om Suttons:

Delivery was delayed a month with no warning given

Keith

Suttons

4 years ago

Thank you for your review. I'm sorry that there was a delay to your order for a live plant. Unfortunately, it does look as though we provided an incorrect despatch date at the time you placed the order. As a business, we have undergone several systems changes recently. Whilst those changes will offer increased functionality and a better level of service to customers in the long term, I’m afraid that due to some unanticipated technical issues, we have, unfortunately, experienced some teething problems in the short term. Apologies again for the delay and inconvenience caused. A member of our Customer Care team will be in contact with directly regarding your specific order.

Produktanmeldelser