Responded to my initial email query. Prompt and reliable delivery of my order. I received quality garments as I remember and hoped for.
Process was adjusted to ensure I received the 10% first...
Have returned one of the items and have had no refund or other reply
Customer Services
Sunspel
6 years ago
Good afternoon, thank you for your feedback. We sincerely apologise for the wait you've experienced with your return. I can see this was processed on Saturday and you should have received a confirmation email from us regarding this. We are currently experiencing a very high volume of emails and returns which has made our response times and processing of returns take longer than normal and we apologise for any inconvenience this has caused.
They shipped pretty quickly to Canada and the packaging they sent was amazing with custom greeting card. The Polo Riviera was perfect as advertised on the website. Only negative is if you're shipping...
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
