The service was fine and the goods were packaged very well. But I was very disappointed that the two items I bought because I assumed that as a british company would be made in Britain....were made...
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Customer Services
Sunspel
6 years ago
Hi, thank you for your feedback regarding your recent purchase. I'm sorry to hear that you've felt disappointed with these items due to them being made in Portugal. We would love to make all our products in the UK but given the limitations of the UK factory capacity we just aren't able to manufacture certain products in England at a high enough quality or reasonable price.. If you're looking for a plain white t-shirt that is Made In England, may I suggest you look at our Men's Classic Cotton T-shirt which is manufactured in our own factory here in the UK. We do try to ensure our customers are aware of where all of our products are manufactured by providing details of this on the product page of each item, under the Fabric & Care heading. I hope you can understand that due to the reasons stated above we battle to make all of our items in England, but recognise that when buying from Sunspel you are still supporting British manufacturing and British workers. If you would like any further information regarding the manufacturing of our items then please don't hesitate to contact us at customerservice@sunspel.com
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