The fabric was poor quality They charge too much for posting and packaging with no free return.
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Cecilia Nightdress was not suitable for you, and that a free returns label was not included with your order. I can confirm that your product refund was processed for you on 15th February, and I have today refunded your £3.95 postage charge. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future.
Kind regards
Customer Services
Produktanmeldelser
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Cecilia Nightdress was not suitable for you, and that a free returns label was not included with your order. I can confirm that your product refund was processed for you on 15th February, and I have today refunded your £3.95 postage charge. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future.
Kind regards
Customer Services
Købsdato: 25/01/2022
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Mrs Hurle
Bekræftet af Feefo
4 years ago
Hvad Mrs Hurle sagde om Spirit of the Andes:
The two roll neck jumpers I ordered were too small although in the past I had bought some in that size which fitted perfectly. I thought the quality of them to be poor and inferior to others I had...
Læs flere
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Ramona Roll Neck tops were not suitable for you. I can confirm that your refund was processed for you on 15th February. I am pleased to hear that you were happy with the Cecelia Nightdress that you received from us. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us or any advice on product sizing or design.
Kind regards
Customer Services
Produktanmeldelser
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Ramona Roll Neck tops were not suitable for you. I can confirm that your refund was processed for you on 15th February. I am pleased to hear that you were happy with the Cecelia Nightdress that you received from us. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us or any advice on product sizing or design.
Kind regards
Customer Services
Fay
Spirit of the Andes
4 years ago
We are so pleased to hear you enjoyed your purchase of your Cecilia Nightdress! Thank you for your purchase!
Service good, but quality of night gowns not as good as previous Cecilia Nightdresses. Infact the quality of the new nightdresses were inferior to the ones I had hoped to replace.Thinner and shorter.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.