Sales staff were friendly &. helpful but
had ooor control of stock, claiming that out of srmtock was available until a sale proved it was not.
Aisling
Spirit of the Andes
19 days ago
Dear Valued Customer,
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations.
Having reviewed your order, I can see that your slipper socks were dispatched the same day by First Class post. However, I also understand that your review relates to the pyjama set you attempted to purchase, which unfortunately became unavailable.
We sincerely apologise for this disappointment. While we make every effort to keep our website stock levels as accurate as possible, there can occasionally be a delay in updating availability, and we're sorry this affected your order.
We appreciate you bringing this to our attention, and your feedback helps us to continue improving our service. Kind regards,
Customer Service
Produktanmeldelser
Aisling
Spirit of the Andes
19 days ago
Dear Valued Customer,
Thank you for taking the time to share your feedback. We are sorry to learn that the slipper socks have not performed as you had expected.
Our alpaca slipper socks are made from natural fibres and, to help maintain their softness and longevity, should only be hand washed. We have also noted your comments regarding the grip on the soles, as customer feedback is invaluable in helping us improve our products.
If you would like to discuss this further, please contact our Customer Service team on 01908 991 069 so we can look into a suitable solution.
Thank you again for your feedback. Kind regards,
Customer Service
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.