The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions
When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the...
No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't...
Læs flere
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of any frustrations caused. As this is not the type of service we expect our customers to receive, we appreciate you bringing this to our attention. I have passed on your feedback to the relevant department to action your request. If you would like further assistance, please let me know and that can be arranged accordingly.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, I am sorry to hear of your frustrations regarding your experience. If you would like further assistance, please let me know and that can be arranged accordingly.
Kind regards,
Scott
Købsdato: 03/04/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
My little dog needs all the protection she can have she’s worth it
Produktanmeldelser
Købsdato: 11/04/2022
0
Del
PC
Penny Colombatti
Bekræftet af Feefo
4 years ago
Hvad Penny Colombatti sagde om SPCA Pet Insurance:
Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a...
Læs flere
CX
SPCA Pet Insurance
4 years ago
Hi Penny,
Thank you for taking the time out of your day to share your review with us. We are pleased to hear of the service that you received from our team member, Pia, however, we apologise for any frustrations caused during your experience and appreciate your feedback.
Please don't hesitate to reach out if you were like to discuss your policy or your feedback further.
Kind regards,
Alisa
The customer service was fantastic I am retired and the person supporting me was very patient, competent , professional and friendly .
I found it difficult to find a company that would insure a...
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Produktanmeldelser
Købsdato: 04/04/2022
0
Del
JL
Judy Lloyd
Bekræftet af Feefo
Palmerston North
4 years ago
Hvad Judy Lloyd sagde om SPCA Pet Insurance:
Over the years I have purchased my animals from the SPCA and had a good outcome with my animals. Since they gave me great service I decided to purchase pet insurance of my recent cat Garfield
Super helpful and informative. Even when I was unsure about which insurance to get for my cat, he was patient and happy to go over things again with me which helped me decide the best option
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.