Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

SPCA Pet Insurance Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

KH

Karen Husband

Bekræftet af Feefo

3 years ago

Hvad Karen Husband sagde om SPCA Pet Insurance:

Great service and excellent support that you have provided Thank you very much

CX

SPCA Pet Insurance

3 years ago

Hi Karen, Thank you for sharing your feedback with us, we appreciate the support. Kind regards, Scott

Produktanmeldelser

Købsdato: 05/01/2023

0

BD

Brian Docherty

Bekræftet af Feefo

3 years ago

Hvad Brian Docherty sagde om SPCA Pet Insurance:

WE have just joined.

The communication from the young lady was excellent and quite thorough

CX

SPCA Pet Insurance

3 years ago

Hi Brian, Welcome! Thank you for sharing your feedback, we appreciate the great review. Kind regards, Scott

Produktanmeldelser

Købsdato: 20/12/2022

0

MF

Melissa Fechney

Bekræftet af Feefo

3 years ago

Hvad Melissa Fechney sagde om SPCA Pet Insurance:

Have yet to receive my policy

CX

SPCA Pet Insurance

3 years ago

Hi Melissa, Thank you for bringing this to my attention, our team will look into this. Kind regards, Scott

Produktanmeldelser

Købsdato: 30/12/2022

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

The lady was really helpful

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for letting us know about your thoughts, we appreciate the feedback. Kind regards, Scott

Købsdato: 30/12/2022

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

The man I spoke to was really lovely and very helpful. Great service.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, it is a pleasure to hear that you appreciate the service provided. Kind regards, Scott

Produktanmeldelser

Købsdato: 29/12/2022

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Pushy sales person

Way too pushy. Sales person just assumed I'd want the product and wasn't giving me time to go over docs.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to reach out and for bringing this to our attention. We are sorry to hear of any upset caused during your recent experience and appreciate the opportunity that you have provided us to look into this matter further. As this is not the service that we expect our customers to receive, we have passed your feedback on to the relevant team to review in more depth. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Produktanmeldelser

Købsdato: 20/12/2022

0

HF

Hulita Falaniko

Bekræftet af Feefo

3 years ago

Hvad Hulita Falaniko sagde om SPCA Pet Insurance:

Thank you for your kind and friendly service

The lady that I was talking to was really nice and friendly- thank you for taking the time to answer all of my questions!

Produktanmeldelser

CX

SPCA Pet Insurance

3 years ago

Hi Hulita, Thank you for taking the time to share your review with us. We are delighted to know of the service that you received when speaking with our team member, however we are sorry to hear of any dissatisfaction regarding your policy and appreciate your feedback. Please don't hesitate to reach out to our team if you have any queries or require any assistance in the future. Kind regards, Alisa

Købsdato: 07/12/2022

0

LB

Lauren De Bude

Bekræftet af Feefo

3 years ago

Hvad Lauren De Bude sagde om SPCA Pet Insurance:

Quick and effective

CX

SPCA Pet Insurance

3 years ago

Hi Lauren, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

CX

SPCA Pet Insurance

3 years ago

Hi Lauren, Thanks again for sharing your review with us. We are sorry to hear of any confusion caused when reviewing our policies and appreciate you sharing your feedback with us. As we are always looking for ways to enhance our service, your feedback will assist us with this. Please don't hesitate to reach out if you have any queries in the future. Kind regards, Alisa

Købsdato: 07/12/2022

0

JS

Jennifer Smith

Bekræftet af Feefo

3 years ago

Hvad Jennifer Smith sagde om SPCA Pet Insurance:

Great customer service and easy to understand

Great customer service and very good at explaining the polices

CX

SPCA Pet Insurance

3 years ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 05/12/2022

0

GM

Gary Michalick

Bekræftet af Feefo

One Tree Point

3 years ago

Hvad Gary Michalick sagde om SPCA Pet Insurance:

So far so good future experience will tell.

CX

SPCA Pet Insurance

3 years ago

Hi Gary, Thank you for sharing your feedback with us, we appreciate you taking the time in providing us with your review. If you do have any queries in regard to your policy, please do not hesitate to reach out. Kind regards, Scott

Produktanmeldelser

CX

SPCA Pet Insurance

3 years ago

Hi Gary, Thank you for sharing your feedback with us, I am sorry to hear about your dissatisfaction. There is a six-month waiting period for cruciate ligament conditions from the commencement of the first policy period. However, you can apply to have the cruciate ligament waiting period waived as long as the application is received within 14 days of the examination date. For more information, please see the link below. https://www.rspcapetinsurance.org.au/documents/rspca-pet-cruciate-ligament-form.pdf Can you please also confirm if you would like to discuss this with our team, we would be happy to go through this with you. Kind regards, Scott

Købsdato: 30/11/2022

0

SPCA Pet Insurance Anmeldelser

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat service. It was great to deal with the team.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetNot sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already...Læs flere

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetHave yet to revive the policy

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetReally pleased with what is peovided

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI cancelled. As I suspected Pd would cover patella issues

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetEven though the customer service was fantastic, I feel like the cover that my insurance covers is a bit lacking. I have decided to go through with it anyway because of how awesome the lady on the...Læs flere

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetHard to tell the exact differnce between the products

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat coverage and policy

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetSo far so good. Bit upset about the crucial ligament 6 month wait?????

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?