Hvad Christine Fernie sagde om SPCA Pet Insurance:
They were knowledgeable and and efficient, treated me with respect when I rang to set up the cover. The cost is affordable and the cover is very goodv
CX
SPCA Pet Insurance
3 years ago
Hi Christine,
We are always happy to hear that we have been able to provide you with an affordable policy and of the service that you received when speaking with our team member.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 15/06/2023
0
Del
DL
Denise Lacey
Bekræftet af Feefo
Te kuiti
3 years ago
Hvad Denise Lacey sagde om SPCA Pet Insurance:
It answered everything I wanted to know before signing up.
CX
SPCA Pet Insurance
3 years ago
Hi Denise,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 14/06/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
They were super convenient and easy to deal with. didn't take very long at all!
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 13/06/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Communication, have people who know what's what answering your phone.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and we are very sorry to hear of your dissatisfaction.
As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further.
Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further.
Kind regards,
Alisa
Købsdato: 01/06/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
I fell asleep during the reading of policy and something else
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and sharing your feedback with us.
We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Alisa
Produktanmeldelser
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and sharing your feedback with us.
We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Alisa
Købsdato: 09/06/2023
0
Del
CS
Carole Smith
Bekræftet af Feefo
3 years ago
Hvad Carole Smith sagde om SPCA Pet Insurance:
Very friendly and competent.
CX
SPCA Pet Insurance
3 years ago
Hi Carole,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 07/06/2023
0
Del
MY
Maureen Young
Bekræftet af Feefo
3 years ago
Hvad Maureen Young sagde om SPCA Pet Insurance:
Very helpful
CX
SPCA Pet Insurance
3 years ago
Hi Maureen,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 05/06/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...
Læs flere
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction.
Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed.
To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors.
However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future.
Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further.
Kind regards,
Alisa
Produktanmeldelser
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction.
As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed.
To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors.
However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future.
Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further.
Kind regards,
Alisa
I did not directly speak to anyone. I just applied for pet insurance online..
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 01/06/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Instructions are good and I got my cat without delay
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your thoughts with us, we appreciate your review.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.