Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

SPCA Pet Insurance Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

RM

Rochelle Mcnally

Bekræftet af Feefo

2 years ago

Hvad Rochelle Mcnally sagde om SPCA Pet Insurance:

Great as usual

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

RM

Rochelle Mcnally

2 years ago

Im not sure what is going on but i would not take out pet insurance, i never authorised any of this , i have called twice only to get told someone will call back. I have made my bank awear of the transaction that i certainly did not authorise if this could be resolved asap id appreciate it Not a happy customer

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, Thank you for reaching out and I am very sorry to hear of your frustrations regarding the cover. I appreciate you bringing this to our attention and have escalated this matter to our team to look into this as soon as possible and assist you further. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, I understand that one of our team members has attempted to contact you to discuss this matter further, however, have been unable to reach you and sent an email to you regarding your request. Please don't hesitate to be in touch if you require any assistance in the future or please reply to our team's email directly. Kind regards, Alisa

Produktanmeldelser

Uploadede medier

Se alle medier (1)

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, Thank you for reaching out and I am very sorry to hear of your frustrations regarding the cover. I appreciate you bringing this to our attention and have escalated this matter to our team to look into this as soon as possible and assist you further. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Rochelle, I understand that one of our team members has attempted to contact you to discuss this matter further, however, have been unable to reach you and sent an email to you regarding your request. Please don't hesitate to be in touch if you require any assistance in the future or please reply to our team's email directly. Kind regards, Alisa

Købsdato: 24/01/2024

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DS

Debbie Sullivan

Bekræftet af Feefo

Christchurch

2 years ago

Hvad Debbie Sullivan sagde om SPCA Pet Insurance:

Important -pet insurance a must!

Great. Easy to follow steps and find what type of insurance you can afford and take out. Thanks.

CX

SPCA Pet Insurance

2 years ago

Hi Debbie, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 27/02/2024

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Janet Bailey

Bekræftet af Feefo

2 years ago

Hvad Janet Bailey sagde om SPCA Pet Insurance:

Very easy to deal with and call backs when promised.

CX

SPCA Pet Insurance

2 years ago

Hi Janet, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Produktanmeldelser

Købsdato: 26/02/2024

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Becs

Bekræftet af Feefo

Auckland

2 years ago

Hvad Becs sagde om SPCA Pet Insurance:

Great Experience Overall

The website is user friendly, provided all the information I required and very competitive insurance premiums.

CX

SPCA Pet Insurance

2 years ago

Hi Rebecca, We are always happy to hear that we have been able to provide our customers with an affordable policy and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 24/02/2024

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Pålidelig kunde

Bekræftet af Feefo

2 years ago

Effective Customer Handling

Great communication and patience when dealing with a customer (me) who was unfamiliar with the process.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 20/02/2024

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Pålidelig kunde

Bekræftet af Feefo

2 years ago

Was so easy over ph now have peace of mind my pet is now insured vets are so expensive

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Købsdato: 19/02/2024

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Syed Husain

Bekræftet af Feefo

2 years ago

Hvad Syed Husain sagde om SPCA Pet Insurance:

Quite good

very helpful, and understanding, I had to drop off the call multiple times, but they were quite understanding.

CX

SPCA Pet Insurance

2 years ago

Hi Syed, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 18/02/2024

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Pålidelig kunde

Bekræftet af Feefo

2 years ago

Great

The guy on the phone was really nice and very informative i Haye answering phone calls but this was a good experience I learnt a lot and by the end I knew that spca insurance was the best option

CX

SPCA Pet Insurance

2 years ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Købsdato: 16/02/2024

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Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent service

Really helpful and informative. Tristan talked me through the options and explained terms and conditions clearly

CX

SPCA Pet Insurance

2 years ago

Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Produktanmeldelser

Købsdato: 16/02/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Quick and easy

CX

SPCA Pet Insurance

2 years ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Produktanmeldelser

Købsdato: 15/02/2024

0

SPCA Pet Insurance Anmeldelser

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetWhat a mess i never authorised any of this ive called you twice only to be told ill get a call back however im still waiting. My bank is now awear of the transaction i did not authorise

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetAffordable for our furry friends so we look after for unexpected things that pop op .

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI think the one I chose is well priced

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetThe insurance policy I took out for my British Shorthair cat seems very comprehensive

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetReasonable Price for the benefits.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI'm assuming it's good, have not had to use the insurance yet.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat price for good coverage

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetEasy to sign up and contact

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?