Very tight returns policy (which I didn't see on the website). Ordered goods to be available in good time for the builder, but he didn't check the product until he was ready to install it and then...
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sparksdirect
sparksdirect
10 years ago
thank you for taking some time to give us your feedback. Our returns policy can be seen on our website at https://www.sparksdirect.co.uk/terms-and-conditions. Basically, the customer has 30 days to change his mind and we can take the items back - no problem. This is a standard 30-day no-quibble returns policy that all good retailers abide by, and it is reasonable to consider this period of "cooling off" time as adequate for a customer to see whether what he orders is actually what he needs. We hope this helps.
The online sales team at Sparks
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.