Have been chasing this company all week to get a refund for an item I returned. It was free deliver and I paid to return it and they are refunding me less £5 for delivery. Also to return items that...
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Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback. I have checked with the office and a refund in full has been issued. With regard to filling in a form, we are only a small business and don't have as much automation to our return process as we would like so little help in what the fault with a problem is by filling in a few details on a form is part of our returns procedure doesn't feel that big a burden to bear.
I would definitely recommend this website. Super fast delivery-ordered on thursday evening amd received on saturday.
Food dehydrator as expected. Thumbs up thanks.
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