Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.

Lauren Charlesworth

smei

6 years ago

Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to. We are very sorry for any inconvenience this may have caused. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 01/05/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

Very pleasant staff! Very helpful

Købsdato: 29/05/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

Advisor was very efficient and polite

Købsdato: 12/05/2020

Trusted Customer

Bekræftet af Feefo

Crewe

6 years ago

Hvad Trusted Customer sagde om smei:

Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok

Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 02/05/2020

Trusted Customer

Bekræftet af Feefo

Saitama, Japan

6 years ago

Hvad Trusted Customer sagde om smei:

After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.

Købsdato: 09/04/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Efficient & polite staff. Easy to understand the details.

Købsdato: 18/04/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

spot on no problem

Købsdato: 28/04/2020

Trusted Customer

Bekræftet af Feefo

Market Harborough

6 years ago

Hvad Trusted Customer sagde om smei:

With all that was going on due to the start of lockdown. Excellent

Excellent service cheaper and better cover than others that tried to quote, and that is why I am staying Loyal.

Købsdato: 04/04/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Very good service

Good service and recommend them for their business insurance

Købsdato: 13/04/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Very efficient service

Have used in the past very happy with service

Købsdato: 21/04/2020

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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smei Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?