Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

James

Bekræftet af Feefo

castleford west yorks

5 years ago

Hvad James sagde om smei:

on the ball very proffesional

i dont have to worrie about shopping around the team have it all in hand which is good because it leaves me to focus on running the business

Købsdato: 18/10/2020

Richard

Bekræftet af Feefo

Winchester

5 years ago

Hvad Richard sagde om smei:

Great service!

The agents were very helpful, informative and knowledgeable. I would certainly recommend SMEI to friends.

Købsdato: 05/10/2020

Ben

Bekræftet af Feefo

5 years ago

Hvad Ben sagde om smei:

friendly and straight forward

Købsdato: 19/10/2020

Rhiannon

Bekræftet af Feefo

5 years ago

Hvad Rhiannon sagde om smei:

Salon insurance

Personal phone call with very helpful friendly member of staff. Recommend every year

Købsdato: 25/10/2020

Hussain

Bekræftet af Feefo

5 years ago

Hvad Hussain sagde om smei:

Explained everything very clearly very polite and very friendly and helpfull

Købsdato: 22/10/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Great, heartfelt advice. Thank you.

Great, heartfelt advice. Thank you. Not your fault but theres still no real info/link on local authorities website as to application for Covid help grant

Købsdato: 28/10/2020

Kim

Bekræftet af Feefo

5 years ago

Hvad Kim sagde om smei:

Great service

Very pleased with the service which is why I have been a customer for a number of years!

Købsdato: 26/10/2020

Maurice

Bekræftet af Feefo

London

5 years ago

Hvad Maurice sagde om smei:

Every time I phone it bypasses and goes into sms that doesn’t deliver

Lauren Charlesworth

smei

5 years ago

Thank you for your response, we are sorry you were unable to get through please call 0330 134 4602 in the future and a member of the Customer Services Department will deal with your query, or re-route you to the correct department if necessary. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 16/10/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

A number of staff must be working from home but are they actually working?

Very difficult to contact in these Covid circumstances Had to chase this far to many times to ensure we were covered

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I apologise that you struggled to get through, our phone lines are extremely busy at this time, but I can see from the notes that you managed to speak to someone from the Renewals Department and your policy renewal was arranged on the 7th October. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 13/10/2020

Alister

Bekræftet af Feefo

5 years ago