Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

Paul

Bekræftet af Feefo

4 years ago

Hvad Paul sagde om smei:

Staff were really helpful and good customer service

Really good service

Købsdato: 18/12/2021

Gina

Bekræftet af Feefo

4 years ago

Hvad Gina sagde om smei:

Great Service and price, communications was also good

Købsdato: 05/01/2022

Christopher

Bekræftet af Feefo

4 years ago

Hvad Christopher sagde om smei:

Premiums have rocketed in price for flood cover

eventually achieved a renewal

Købsdato: 08/01/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Getting a quote was easy. Getting in touch with the renewals team was very difficult. Never answered, I left messages on ans phone, no one got back to me.kept getting emails saying to get in touch to...

Læs flere

Lauren Charlesworth

smei

4 years ago

Thank you for your respose, I apologise you struggled to get through we are in a transition of changing the phone lines and this may have caused disruption, however I have also raised this internally with our IT department to make sure there are no further issues with the phone numbers or lines. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pålidelig kunde

4 years ago

Thankyou

Købsdato: 31/12/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Came back quickly. With a revised quotation

Købsdato: 23/12/2021

Graham

Bekræftet af Feefo

4 years ago

Hvad Graham sagde om smei:

Very good and understanding the policy rang me twice when had a few questions and also got back to me when left a message

Købsdato: 23/12/2021

Kevin

Bekræftet af Feefo

4 years ago

Hvad Kevin sagde om smei:

Repeating customer says it all very happy with service and representative couldn't be more helpful

Købsdato: 23/12/2021

Demetra

Bekræftet af Feefo

4 years ago

Hvad Demetra sagde om smei:

BEEN WE YOU'S FOR YEARS,THANKS.

Købsdato: 21/12/2021

Paul

Bekræftet af Feefo

4 years ago

Hvad Paul sagde om smei:

Really disappointed to get my quote and renewal almost on the day it was due. You work with this industry and know Christmas is our busiest time of year. Won't happen again I will make sure it is...

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Lauren Charlesworth

smei

4 years ago

Thank you for your response, we are sorry you were not contacted in good time for the renewal. We will raise this with the Executive's Manager and investigate this internally to prevent it from happening again in further. Should you have any further queries, or wish to discuss this in more detail please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 29/12/2021

Ashwin

Bekræftet af Feefo

4 years ago