Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,567 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Heaney lee It’s so good every question I asked him cause he answered back and rang back in which I was really glad thank you

Købsdato: 17/10/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Great service

Great service. Explain what I need and why as I was a little unsure of what I actually needed for my business. Would definitely use again and recommend to anyone.

Købsdato: 04/10/2023

Daniel

Bekræftet af Feefo

2 years ago

Hvad Daniel sagde om smei:

First class service, very professional Was spoken to by “Kirstie” excellent st her job. Thank you.

Købsdato: 09/10/2023

Palak

Bekræftet af Feefo

2 years ago

Hvad Palak sagde om smei:

Regretting for signing up with them

I am shocked its been 6 days i have sent all the requested documents for claim but no answer. Everyday i call and they say she is not in today but will be in tomorrow. Next day the same.

Lauren Charlesworth

smei

2 years ago

Thank you for your response, I can see your claim was registered and an acknowledgment was emailed to you the next day, since then the Claims Handler you were dealing with has been on annual leave however their emails were checked and they could not see any email correspondence from yourself. Another Handler picked up the claim in their absence and spoke to the insurers who confirmed they emailed you one day after the receipt of the claim and that they will contact you directly to discuss further. I will also chase this up for you today. Should you have any further queries in the meantime, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 15/09/2023

Sylvia

Bekræftet af Feefo

2 years ago

Hvad Sylvia sagde om smei:

Helpful with regard's to our requirements

The agent tried other courses with regards to finding a better deal but unfortunately we decide on the one that included all our needs

Købsdato: 29/09/2023

Ian

Bekræftet af Feefo

Beccles

2 years ago

Hvad Ian sagde om smei:

Helpful and efficient

Really efficient service, friendly to deal with, they get to know your business so this makes renewing easier , Thank you Andrew

Lauren Charlesworth

smei

2 years ago

Thank you for your positive feedback, I will ensure this gets passed on. Should you have any queries, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance

Købsdato: 01/10/2023

Cheryl

Bekræftet af Feefo

2 years ago

Hvad Cheryl sagde om smei:

Continued excellent customer support and attention.

Good communication with customers excellent support and feed back. Always called when the said the would. Excellent customer care.

Købsdato: 15/09/2023

James

Bekræftet af Feefo

3 years ago

Hvad James sagde om smei:

Very helpful and all done easily.

It was great service, very helpful and easily sorted.

Købsdato: 25/08/2023

Dawn

Bekræftet af Feefo

3 years ago

Hvad Dawn sagde om smei:

Fast response

I have used SMEI for a number of years now and have been highly satisfied. Always get a quick response when emailing or calling.

Købsdato: 15/09/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Excellent advice and service helpful

Købsdato: 06/09/2023

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?