Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,566 anmeldelser

Pålidelig kunde

12 years ago

Very helpful and friendly service they provide good value for money i have been with…

Very helpful and friendly service they provide good value for money i have been with them for several years and cannot find any body to match their standards

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

friendly staff, competitive prices

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

First class service, great people to deal with.

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

as good as any other insurance company. but I could under stand what was being…

as good as any other insurance company. but I could under stand what was being said, the voice was clear English.

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

Good company to deal with

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

Still waiting for them to get back to me after almost 2 months with my…

Still waiting for them to get back to me after almost 2 months with my policy and details ,having paid in full,I have emailed them many times and had no reply

SME Insurance Services

smei

12 years ago

I can confirm that following our recent telephone conversation we have now re sent the log in details for the online portal, but I have also posted a copy of your policy documentation 1st class post today. Once again I do apologise for the service you have received and I can assure you this will be addressed. Should you require any further queries please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

Great, friendly, very helpful, caring service. Thank you

SME Insurance Services

smei

12 years ago

Thank you for taking the time to comment with such positive feedback. Lisa Boyes Customer Services Manager

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

very on the ball when wanting our money but we still not recieved papper work…

very on the ball when wanting our money but we still not recieved papper work for our insurance dealing with claim sstill waiting after 3months and not recieved our money hard to get hold off when we...

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SME Insurance Services

smei

12 years ago

Further to our recent telephone conversation, I would like to apologise once again if you did not receive the welcome e mail to access the online portal to enable you to download your policy documentation. I have now re set your password and re issued the link, but I have also issued a copy of you policy documentation 1st class today. As discussed today I have been liaising with the insurer to ascertain why there is a delay in settling your claim, I will contact you shortly following further investigations. Should you require any further assistance regarding this or any other insurance matters please do not hesitate to contact me or my colleagues on 0844 855 4602. Lisa Boyes Customer Services Manager

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago