Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,566 anmeldelser

Pålidelig kunde

12 years ago

I was getting very annoyed at the number of calls I was receiving from one person,…

I was getting very annoyed at the number of calls I was receiving from one person, I told the lady that I was away on holiday until a certain day, yet I was being bombarded with calls, I was tempted...

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SME Insurance Services

smei

12 years ago

We are concerned to hear that you had received so many calls from one of our sales executive, we are certainly not in the habit of putting prospective clients under any pressure. We are pleased that you have decided to stay with SME and I can assure you that we will be looking into this matter further and will address any training issues that may arise from this. Please do not hesitate to contact our customer services team on 0844 855 4602 should you have any queries relating to your insurance in the future. Lisa Boyes Customer Services Manager

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

Can you email me my policy please

SME Insurance Services

smei

12 years ago

It looks like you elected to obtain your policy documents via the on line portal again this year, I have just sent you another email link for this. Should you have any further queries please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

First class service from geoff as usual

SME Insurance Services

smei

12 years ago

Thank you for your feedback, I will be sure to forward these comments on to Geoff and his manager. Lisa Boyes Customer Services Manager

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

Very professional

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

good follow up and prices competetive

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

Good service, competetive price. Can't say any more.

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

Helpful and professional staff.

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

Great people to deal with.

Købsdato: 26/08/2014

Pålidelig kunde

12 years ago

I found the team very professional and helpful and felt confident to move my insurance to…

I found the team very professional and helpful and felt confident to move my insurance to them .

Købsdato: 03/08/2014

Pålidelig kunde

12 years ago

I have found them to be very useful , helpful and accommodating to my needs.

SME Insurance Services

smei

12 years ago

Thank you for such positive feedback. Lisa Boyes Customer Services Manager

Købsdato: 03/08/2014

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?