Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,566 anmeldelser

Pålidelig kunde

11 years ago

I found the staff really pleasant to talk to and found the whole experience really easy.…

I found the staff really pleasant to talk to and found the whole experience really easy. Everything was explained quite clearly, would recommend.

Købsdato: 21/09/2014

Pålidelig kunde

11 years ago

One recommendation - can you email or post an invoice once the policy has been…

One recommendation - can you email or post an invoice once the policy has been agreed, so payment can be made and paperwork for accounting is in order,

Købsdato: 21/09/2014

Pålidelig kunde

11 years ago

Great service

SME Insurance Services

smei

11 years ago

Thank you for your comments. Lisa Boyes Customer Services Manager

Købsdato: 21/09/2014

Pålidelig kunde

11 years ago

GOOD SERVICE FROM MY SALESMAN

SME Insurance Services

smei

11 years ago

Thank you for your comments, we will be sure to forward this on to the sales executives manager. We are delighted to see that you have renewed with us again this year. Lisa Boyes Customer Services Manager

Købsdato: 14/09/2014

Pålidelig kunde

11 years ago

Whilst we were happy with the renewal premium the renewal process was unsatisfactory. We did…

Whilst we were happy with the renewal premium the renewal process was unsatisfactory. We did not receive any contact from SME until a day or so before the renewal date. We did not appreciate the...

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SME Insurance Services

smei

11 years ago

We are extremely disappointed to hear your feedback with regards to the service you have received from one of our renewals executives. As a business we pride ourselves that our products, services and competitive prices speak for themselves, and therefore a comparison is not necessary. We are pleased that we were able to accommodate your needs eventually and that you did decide to renew with us, but the service you have received is unacceptable and an investigation into this will be carried out in line with our internal procedures to address this matter promptly. We apologise that you have not received the type of service you should expect from SME this year but we can assure you this will be addressed immediately. Lisa Boyes Customer Services Manager

Købsdato: 14/09/2014

Pålidelig kunde

11 years ago

Always called when they said they would, and seemed to know the job.

Købsdato: 14/09/2014

Pålidelig kunde

11 years ago

I have always found SME to be competitive with quotes and really helpful when contacting them.…

I have always found SME to be competitive with quotes and really helpful when contacting them. The change of policies i made recently ran very smoothly.

Købsdato: 14/09/2014

Pålidelig kunde

11 years ago

Very good service from your telephone representative

Købsdato: 14/09/2014

Pålidelig kunde

12 years ago

The whole procedure was relatively smooth from start to finish. As a busy person running a…

The whole procedure was relatively smooth from start to finish. As a busy person running a business this is important.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have renewed again through SME this year. We will endeavour to maintain the prompt professional service that you have come to expect from us. Lisa Boyes Customer Services Manager

Købsdato: 14/09/2014

Pålidelig kunde

12 years ago