Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

Pålidelig kunde

10 years ago

Very efficient. I changed my insurance company on the 18th June and my cafe was…

Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely...

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Pålidelig kunde

10 years ago

Very good, after only three weeks with them I had to make a claim due to someone else's stupidity. I felt very embarrassed about it but they were extremely helpful and got things moving.

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

Very helpful & obliging.

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

The basic process went extremely well and was excellent. It was let down by an…

The basic process went extremely well and was excellent. It was let down by an expensive quote for finance through Close Brothers. We were transferred to SME from our previous providers who did not...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will be investigating this matter internally to avoid this happening in the future. I apologise for any inconvenience this may have caused Should you wish to contact me directly regarding this or any other insurance matters, please do not hesitate to contact me on 0330 1344 624 Kind Regards Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

The need to express the reasoning would take more words than those you allow

SME Insurance Services

smei

10 years ago

We are concerned regarding this feedback following your recent renewal. I have emailed you directly with my contact details should you wish for us to investigate any issue you may have regarding the service you received SME Insurance Services. Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

very happy with the service I received yet again, punctual phone calls, competent information. I…

very happy with the service I received yet again, punctual phone calls, competent information. I have no negative comments to give. thank you.

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

always easy to deal with .

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

very good service.

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

Always provide good products at a very fair price

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

very competent, polite and courteous rang back exactly when they said they would

Købsdato: 13/06/2016

Pålidelig kunde

10 years ago

Staff very helpful with small issue I had regarding an amendment to my cover.

Købsdato: 13/06/2016

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