Communication was courteous and excellent even when I misunderstood the problem. Next day delivery and safely packaged. Products are lovely and come with a personal guide after your consultation.
Excellent communication and products will continue to use the ZO skin health and I love that they are there to offer any help and question I may have about my skin journey
So far my experience has been great, from the kind and thorough consultation to the recommended skin care plan to the swift delivery of products beautifully packaged. Skin is already feeling a little...
So I went with them because of the low prices , calculated the shipping costs into it and firstly I got an email saying that there will be a delay in shipping as they are waiting for their supplier....
Læs flere
Skinora
Skinora
3 years ago
Hi Katalin. Thank you for your feedback. We are sorry you felt unhappy with your order experience. We kept you updated via email and offered you a refund for the third item when we explored all the options.
We hope you are enjoying your products and samples. Please do not hesitate to contact us if you would like to discuss this further.
Best wishes,
Skinora Team
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.