It took over 2 weeks from ordering for me to receive my order and I received no dispatch information.
I have had a problem before with with a product packaging, I sent an email but received no reply.
Rajeev
skinChemists
9 years ago
Hi Carolyn, Apologies for our poor service. However we are really glad to hear that you enjoyed our products! We have sent you an email to clarify this situation.Kindest regards.
Fast service. This product has to travel a very long distance. In the past I have waited weeks to get it. Not this time. Pleasantly surprised.
By the way the product is worth the wait even if...
Die skinChemist - Produkte sind von sehr hoher Qualität, ziehen sehr gut ein und wirken sehr gut.
Manchmal funktionieren die Pumpspender nur ungenügend oder gar nicht. Von 10 Produkten trifft es eins.
I ordered and paid for 2xBee venom duo moisturiser but was only sent 1xadvanced Bee venom duo moisturizer. After several email Chasing up my other purchases I received no reply. So now I have to...
Læs flere
Rajeev
skinChemists
9 years ago
Hi, We are sorry to hear that you are disappointed with your purchase. We have emailed you to help to resolve this. Kind regards
I received the serum . I did not order it so I sent it back.
Rajeev
skinChemists
9 years ago
Hi Susan
Thank you for your feedback, we see that this was a subscription that you took out with us in January so this would have been your February allocation.
If you need to cancel your subscription, please let us know by emailing helpdesk@skinchemists.com
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.