The taxi driver was very unfriendly and rude. Regarding the idea of shuttle direct I think it is a good idea, but I want to be treated like a client not like a weight or luggage.
Customer Services
Shuttle Direct United Kingdom
1 year ago
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with the driver — this is not the level of service we aim to provide. You deserve to be treated with courtesy, respect, and professionalism at all times, and we sincerely apologize that this was not the case.
Your comment about feeling like a "weight or luggage" is particularly concerning, and we want to assure you that we take this seriously. Every customer should feel valued and respected — not just transported.
We appreciate your thoughts on the Shuttle Direct idea, and we're grateful for your input. We'll be reviewing this experience with the relevant team to ensure improvements are made so that future services reflect the care and quality you rightfully expect.
Thank you again for bringing this to our attention. We hope to have the opportunity to restore your trust.
Købsdato: 27/07/2025
0
Del
GB
Gemma Bolger
Bekræftet af Feefo
York
1 year ago
Hvad Gemma Bolger sagde om Shuttle Direct United Kingdom:
Very professional and really clean cars helpful drivers and best of all very prompt 👍
Købsdato: 30/07/2025
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 year ago
Fantastic..pickups dead on
Købsdato: 28/07/2025
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 year ago
Super punctual and friendly
Købsdato: 26/07/2025
0
Del
HS
Hans Lars Steenholdt
Bekræftet af Feefo
Mallorca balear hotel
1 year ago
Hvad Hans Lars Steenholdt sagde om Shuttle Direct United Kingdom:
Shullebus is not kome to hotel belear Mallorca 25 juli
Customer Services
Shuttle Direct United Kingdom
1 year ago
We’re sorry to hear that the shuttle bus did not arrive at Hotel Beler Mallorca on July 25th. In order to investigate this matter further, we kindly ask you to contact us by email and include all relevant information, such as your booking reference, travel details, and any other supporting documents.
Once we receive your email, we will look into this as a priority and get back to you as soon as possible.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
