Marta is an excellent and absolutely reliable driver! She was super punctual and incredibly friendly. We felt very comfortable and safe throughout the entire trip.
Marta is simply a wonderful women....
They said we were a 'notice dhow' at Faro airport which was totally untrue. We were on time but the driver told the company a lie and left. To be fair the company did send another driver but we...
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Customer Services
Shuttle Direct United Kingdom
15 days ago
We are very sorry to hear about your experience at Faro Airport and sincerely apologise for the inconvenience and frustration caused by the delay.
We have registered your complaint and are currently awaiting feedback from the service supplier regarding what happened. As soon as we receive their response and have more information, we will contact you with the outcome.
Thank you for bringing this matter to our attention, and once again, please accept our sincere apologies for the poor experience.
GD
Graham Dinsdale
15 days ago
As a wheelchair person I found it very distressing and uncomfortable having to spend over 2 hours in the chair especially in the busy and noisy Arrivals concourse. I expect a full refund of my money
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