Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Shield Total Insurance

MJ

Mrs Julie Johnson

Bekræftet af Feefo

4 years ago

Hvad Mrs Julie Johnson sagde om Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

4 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 16/02/2022

0

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 17/06/2021

0

MS

Mr James Seath

Bekræftet af Feefo

North Lanarkshire

4 years ago

Hvad Mr James Seath sagde om Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 01/04/2022

0

MB

Mr Clive Booth

Bekræftet af Feefo

4 years ago

Hvad Mr Clive Booth sagde om Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

4 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 30/03/2022

0

MC

Mr Nigel Clarke

Bekræftet af Feefo

4 years ago

Hvad Mr Nigel Clarke sagde om Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 17/01/2022

0

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

Læs flere

Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 11/04/2022

0

Pålidelig kunde

Bekræftet af Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 04/02/2022

0

MB

Mr James Briggs

Bekræftet af Feefo

4 years ago

Hvad Mr James Briggs sagde om Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

Læs flere

Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 21/03/2022

0

ML

Mr John Lockey

Bekræftet af Feefo

4 years ago

Hvad Mr John Lockey sagde om Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 03/04/2022

0

MC

Mr Paul Carr

Bekræftet af Feefo

4 years ago

Hvad Mr Paul Carr sagde om Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Produktanmeldelser

Købsdato: 24/01/2022

0

Shield Total Insurance Anmeldelser

Touring CaravanFlere anmeldelser af dette produktSe produktwebstedetGood price highly recommend

MotorhomeFlere anmeldelser af dette produktSe produktwebstedetAfter sales and communication for cancellation very poor

Touring CaravanFlere anmeldelser af dette produktSe produktwebstedetVery good value I really was expecting a lot more , compared to searches I had done.

MotorhomeFlere anmeldelser af dette produktSe produktwebstedetMy purchase went smoothly and supplied my needs

Touring CaravanFlere anmeldelser af dette produktSe produktwebstedetVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure HomeFlere anmeldelser af dette produktSe produktwebstedetPremium hardly changed from last year

Leisure HomeFlere anmeldelser af dette produktSe produktwebstedetThey were helpful and pleasant

Touring CaravanFlere anmeldelser af dette produktSe produktwebstedetCompetitive and excellent service on the phone

MotorhomeFlere anmeldelser af dette produktSe produktwebstedetGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

MotorhomeFlere anmeldelser af dette produktSe produktwebstedetSay to renew nice to know about when my policy is up for renewal

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?