Most of the staff are excellent.
Sometimes you can place your order and it seems to take a long time for the meal to come, even when the restaurant is not really busy!
Produktanmeldelser
Clare
The Gambia Experience
1 year ago
Thank you for your review and for 5 stars despite a couple of small elements you had problems with. If you have mentioned these issues on your holiday questionnaire they would have been fed back to the hotel.
We are sorry to hear you became unwell during your holiday. This is never what anyone wants! Unfortunately 'Banjul belly' as it is known, is a very common occurrence in The Gambia. It is also a shame you did not enjoy the food served a Ngala. The topic of food is very subjective as we do generally receive very positive feedback.
I do hope you managed to enjoy your stay somewhat, despite your illness!
Excellent service from The Gambia Experience team, from booking to departure. Any queries were responded to quickly and the on-site Gambia Experience Rep was very helpful.
Produktanmeldelser
Uploadede medier
Se alle medier (4)
Clare
The Gambia Experience
1 year ago
This is great to hear! We are so pleased you enjoyed your first visit to The Gambia and stay at the amazing Kombo Beach. We can't wait to welcome you back again sometime.
Easy to book. I upgraded to star class but at Gatwick there was no fast lane so I joined the queue which was fine. Once I got to the desk the lady weighed all of my luggage including my hand luggage...
Læs flere
Produktanmeldelser
Clare
The Gambia Experience
1 year ago
Thank you for the positive feedback, we are so pleased you enjoyed the improvements made and look forward to welcoming you back.
It is true to say the staff do their utmost to try and make your stay as enjoyable as possible and are very friendly. It is great to hear you find Kombo Beach one of the best hotels in the area, that is such a compliment for the team there, thank you.
Plain sailing from start to finish. Would definitely use 'Gambia Experience' again.
Produktanmeldelser
Clare
The Gambia Experience
1 year ago
We are delighted to hear you enjoyed your stay and were pleased with your apartment. They are really lovely and the grounds well kept. Thank you for the 5 stars.
Well taken care of from check in to leaving The Gambia
Produktanmeldelser
Clare
The Gambia Experience
1 year ago
This is very true to stay. The team at Ngala Lodge will always do all they can to ensure you have a wonderful stay. Thank you for the review.
Købsdato: 04/04/2025
1
Del
MT
Ms Thompson
Bekræftet af Feefo
1 year ago
Produktanmeldelser
Købsdato: 28/03/2025
1
Del
MW
Mr Williams
Bekræftet af Feefo
1 year ago
Hvad Mr Williams sagde om The Gambia Experience:
The breakfast service and lunch service at the beach bar was very good.
Produktanmeldelser
Clare
The Gambia Experience
1 year ago
We are sorry to hear this as we generally receive positive feedback on the entertainment on offer. I do hope you enjoyed the other elements of your stay.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.