Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Secure Trust Bank

Viser alle 6,381 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 months ago

Positive service experience on my two year fixed savings

All very good interest paid on time and accurate. I did not renew as I went for a three year fixed with improved interest rate.

Pålidelig kunde

Bekræftet af Feefo

9 months ago

Patience is rewarding

Very. very patient and helpful with a "just out of hospital" patient who must have tried their patience almost to its limits. I'll do better next time, so that they don't need to. My hard earned...

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Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear one of our agents was able to help you with your query! Thank you for your review, we appreciate your feedback! Kind regards, Sophie

Pålidelig kunde

Bekræftet af Feefo

9 months ago

Secure Trust Easy to Access

Straightforward and easy

Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear you have had no trouble accessing your savings account! Thank you for your review, We appreciate the feedback! Kind regards, Sophie

Angela Waring

Bekræftet af Feefo

GBR

9 months ago

Hvad Angela Waring sagde om Secure Trust Bank:

Good service fairly good interest rate

Overall pretty good

Louise

Secure Trust Bank

9 months ago

Hello Angela, Thank you for your feedback! We’re pleased to hear you received good service and that you’re happy with the interest rate. If there’s anything more we can do to support you, please let us know — we’re always here to help. Kind regards, Louise

Pålidelig kunde

Bekræftet af Feefo

9 months ago

My STB experience positive

Good interest rates, usual protection, easy to use website, reminded about maturing account, reasonable options on maturity

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for sharing your positive STB experience! We’re delighted to hear you appreciated our competitive interest rates and straightforward website. It’s great to know that our maturity options worked well for you too. If there’s ever anything more we can do to support you, please feel free to let us know! Kind regards, Louise

Pålidelig kunde

Bekræftet af Feefo

9 months ago

GOOD WEB EASY TO USE

Louise

Secure Trust Bank

9 months ago

Hello Thank you for your review! We're really glad to hear you found our website easy to use. Kind regards, Louise

Pålidelig kunde

Bekræftet af Feefo

9 months ago

Helpful, friendly advice.

I struggled to withdraw from my account so phoned up and received straightforward advice and was able to complete the transaction. Helpful and friendly advice.

Sophie

Secure Trust Bank

9 months ago

Hi, We are please to hear we where able to provide efficient and helpful service for you! Thank you for your review, kind regards, Sophie

Pålidelig kunde

Bekræftet af Feefo

9 months ago

Fine

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 Star review! Kind regards, Louise

Bekræftet af Feefo

GBR

9 months ago

Hvad GW sagde om Secure Trust Bank:

Thorough and Fair

Extremely thorough with security. There was an issue on the the maturity of a fixed term bond. The interest had been incorrectly re invested. After a thorough phone call the matter was corrected and...

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Louise

Secure Trust Bank

9 months ago

Hello Glenn, Thank you for your feedback!We’re glad to hear that our security measures met your expectations and that the issue with your fixed term bond was resolved promptly. We appreciate your patience during the process and are pleased we could ensure your funds were directed correctly. Kind regards, Louise

Pålidelig kunde

Bekræftet af Feefo

9 months ago

All on line, but very straightforward.

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your positive feedback! We’re glad to hear you found the online process straightforward. Kind regards, Louise

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?