Gate was damaged probably by deliver driver. Also gate where nailed was splintered. Gate was sent back but was dealt with very well by customer service.
First delivery was short of one package. Some of the wood was also damaged. Contacted customer service who were excellent and replacements and missing order items were dispatched. The quality of the...
All good. Lady on the phone when I had a problem due to a mistake by me was excellent. She should be held up to many other companies as an example of how to deal with customers in a friendly and...
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Produktanmeldelser
Købsdato: 10/05/2023
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VJ
Vicky Jordan
2 years ago
Utilfreds med leveringen
Hvad Vicky Jordan sagde om Ruby Group:
Having to chase orders up then arrive damaged . Will not use again
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.