After a rocky start the office sorted out our order extremely well.
Lucy
Royal Academy of Arts
10 years ago
Thank you for letting us know your feedback following your recent order.
We're glad that you're pleased with our service, and please do feel free to get in touch with any further questions or comments for us at mailorder@royalacademy.org.uk or on 0800 634 6341 to ensure that as a Friend of the Royal Academy you receive your 10% discount when you shop online.
Produktanmeldelser
Købsdato: 22/07/2016
0
Del
GU
Guest
Staffordshire
10 years ago
Hvad Guest sagde om Royal Academy of Arts:
Efficient .Poster arrived very promptly and well wrapped.
Small order, easily ordered online and relatively quickly delivered. Thank you!
Produktanmeldelser
Købsdato: 22/07/2016
0
Del
Pålidelig kunde
10 years ago
Excellent service from Royal Academy Shop. Products were ordered online and received in 48 hours.
They were well packaged and of high quality.
Lucy
Royal Academy of Arts
10 years ago
Thank you for taking the time to review ordering from the Royal Academy's online shop. We are happy to hear that your delivery time was quick and you are enjoying the wonderfully colourful range accompanying our David Hockney: 82 Portraits and 1 Still-life exhibition.
We hope that you will also equally enjoy any future orders, and thank you for your support of the RA.
Am delighted with the cards but felt that it was a shame that I could not use my membership of the RA to get a discount.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for your review of our new David Hockney Portraits Playing Cards, and we are sorry to hear that you were not able to redeem your 10% Friends Discount online.
We have now refunded you the £2, and please allow 3 working days for the funds to appear in your account.
To ensure you receive the online code for future shopping, we recommend you email friends@royalacademy.org.uk to be added to their e-newsletter list.
Thank you again for supporting the RA and we wish you luck in all your card games this Summer.
Everything was economically packed and came quickly and in good condition . The on-line chat was very helpful when I placed my order.
Produktanmeldelser
Lucy
Royal Academy of Arts
10 years ago
Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.
We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:
Also, please do get in touch with any questions at all either at mailorder@royalacademy.org.uk or on 0800 634 6341
Lucy
Royal Academy of Arts
10 years ago
Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.
We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:
Also, please do get in touch with any questions at all either at mailorder@royalacademy.org.uk or on 0800 634 6341
Lucy
Royal Academy of Arts
10 years ago
Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.
We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
We're glad that you're pleased with our service, and please do feel free to get in touch with any further questions or comments for us at mailorder@royalacademy.org.uk or on 0800 634 6341 to ensure that as a Friend of the Royal Academy you receive your 10% discount when you shop online.