Roomes Furniture & Interiors Anmeldelser

Dear Valued customer , Firstly may I apologise for the Initial customer service you received from my colleague instore . It is never our intension to upset our customers and my colleague has over the years provided excellent service many many times and we have received feedback to prove this . We do take on board all comments provided and we do discuss feedback through team meetings and staff training sessions . May I thank you for mentioning that Dean and Tracey and the delivery team helped in trying to restore a little bit of confidence with you with the service you received later on . Kindest regards . Stef Thomas . Store Manager .

Dear valued customer , Firstly may I apologise on behalf of all the Senior Management and also sales team for the service that you have received, We really appreciate your feedback on the points you have raised . We all love to be praised from time to time but we also need to take on board any comments which point out that we still need to improve our service. As a family business we have regular Training and feedback reviews of which we will address the points you have raised. I do hope you will continue to shop from us in the future as we would love to see you again Kindest regards The Store manager .