Hvad Mr M Leckenby sagde om Roomes Furniture & Interiors:
Roomes went above and beyond to ensure that I received my bed on time as I was about to go into hospital for an operation.
Produktanmeldelser
Købsdato: 16/06/2021
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
You would have received 5 stars as Michael Perrett, Tracy (who arranged the delivery) and the delivery guys were fantastic.
The 2 stars are due to the fact that when I came in to pay the balance...
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Stef
Roomes Furniture & Interiors
5 years ago
Dear Valued customer ,
Firstly may I apologise for the service you received when you needed assistance in the Store .
It is not our intention to upset any of our customers when help is required .
I will investigate your remarks internally and we will address the situation through staff training .
Kindest regards
Stef Thomas ,
Store Manager
Produktanmeldelser
Købsdato: 18/04/2021
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
I felt the sales lady could have been more pro active in letting me know that Roomes no longer took your old bed away and the mattress needed to be turned regularly without me having to ask those...
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Stef
Roomes Furniture & Interiors
5 years ago
Dear Valued Customer ,
I am so sorry to read your comments regarding the service you received from Roomes furniture and interiors .
Firstly may I start by apologising for the experience you have received .
I have looked into your order and I have noticed that it was explained on your paper work that you signed for .
"Mattress:turn and rotate regularly" .
We place these notes against all relevant orders as this is a manufacturing guideline to help you with the regular maintenance of your product . It is also a reminder for the sales team just in case they may forget to tell you during the process of the sale .
With regards to the collect and dispose of your old bed , unfortunately we no longer offer this service due to the Covid restrictions that we faced during the pandemic . We decided as a business that we would out source this which it has been very successful and we have received tremendous feedback . I can only again apologise that we seem to have not been more proactive with an update but we now everything in place and up and running again with the sales team informing all our customers of all the services available .
Kindest regards .
Stef Thomas .
Store Manager
Friendly helpful staff in showroom and equally helpful and efficient delivery by van drivers. Delivery time shorter than expected and was kept informed along the way. The furniture is of excellent...
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Købsdato: 16/06/2021
0
Del
MD
Mrs C Dutch
Bekræftet af Feefo
Upminster
5 years ago
Hvad Mrs C Dutch sagde om Roomes Furniture & Interiors:
very professional, sales staff know their product and gave very good advice. Arranging delivery was easy and staff very friendly, as where the delivery team.
We are very pleased with our sofa, thank...
Sales man kept us updated all through the process the installation team was excellent
Produktanmeldelser
Købsdato: 22/05/2021
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
The service was fine, let down by the fact that the furniture was made in the far east instead of in the uk and took a good number of weeks to arrive.
The drawers are also shallower than the units...
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
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Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets