I was confident buying from Roomes, they are a trusted family business and I was comfortable making such a large transaction with a trusted company. I was updated regarding my delivery and the...
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Produktanmeldelser
Købsdato: 11/06/2021
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DE
Deborah
Bekræftet af Feefo
Brentwood
5 years ago
Hvad Deborah sagde om Roomes Furniture & Interiors:
The reason this has one star is because it clearly won’t let you give no stars !
Appalling service 9 phone calls , delay after delay, incomprehensible that they don’t have telephone numbers of sun...
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Stef
Roomes Furniture & Interiors
5 years ago
Dear Valued customer ,
I am so sorry to read the comments you posted regarding the service you received So I will apologise for the experience you encountered .
I have taken on board your comments and investigated the situation .
The Original fitter was due to fit your product but unfortunately due to personal family reasons couldn't on the day planned at that time .
He then rebooked with you the following day I believe , but unfortunately again he didn't have his diary with him at the time and didn't realise he had already had made a previous booking and had made an error The fitter then tried to apologise but due the the way he was spoken too he then refused to proceed with your fitting .
My Senior Management team then tried to source another fitter at short notice but unfortunately they had trouble , when we did get hold of one eventually and explained the situation , he said he was prepared to move around his already busy scheduled commitments to help us out to fulfil your order but you had decided to cancel .
Please accept my apologises yet again but due to the unforeseen circumstances as explained at that time there was no way we could turn it around for you at such a short notice .
Stef Thomas .
Store Manager
Produktanmeldelser
Købsdato: 04/09/2021
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
Very helpful when choosing furniture and no pressure to order. Also kept us informed of delivery dates as delayed due to COVID.
Produktanmeldelser
Købsdato: 13/05/2021
0
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ST
Steven
Bekræftet af Feefo
Benfleet
5 years ago
Hvad Steven sagde om Roomes Furniture & Interiors:
From start to finish everyone we dealt with was efficient, friendly and helpful. We were very happy with the sofas we purchased and they were delivered on time, on the date arranged
Produktanmeldelser
Købsdato: 06/06/2021
0
Del
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Mrs B Harding
Bekræftet af Feefo
5 years ago
Hvad Mrs B Harding sagde om Roomes Furniture & Interiors:
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
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Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets