Pleased with furniture and service but really not happy about extortionate delivery charge - £55 for local area.
Stef
Roomes Furniture & Interiors
3 years ago
Dear Valued Customer , I am so sorry to hear that you unhappy regarding the charge of £55 to deliver your items which is in our local area . Unfortunately our Warehouse is not on site and we don't have the facility at the store for you to pick up the products from us or the storage space to hold goods of the size you ordered . The charge is for a white glove service , which allows you to have the peace of mind that everything is delivered safely and unwrapped and checked and placed in the area of your choice before the delivery team leaves . Plus if anything isn't quite right we will make sure it its rectified asap . Kindest regards The Store Manager
MW
Miss Debra Worth
3 years ago
Thank you for response. I still
think for local area this is to
much. I have no issues with the delivery but when sideboard was put in position the cupboards had polystyrene blocks in them which had all crumbled into hundreds of little bits. The guys tried to clear up as much as they could but I had to get someone in to move the sideboard as these bits were everywhere. Surely this should have been dealt with before delivery.
Produktanmeldelser
Købsdato: 28/04/2023
0
Del
MY
Mr Colin Young
Bekræftet af Feefo
West Mersea
3 years ago
Hvad Mr Colin Young sagde om Roomes Furniture & Interiors:
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
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Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets