Thank you for your feedback and we are sorry you are disappointed with the service you have received and your purchase from our store.
As your suite is brand new, it has not been sat on like our showroom model, so it is likely to feel firmer until it has been used. Given time and use I am sure you will find your suite as comfortable as the showroom model.
However, should you experience any further problems please do not hesitate to contact our customer service department who are here to help.
Julie Jewiss on behalf of Roomes Stores Ltd.
Great customer service, staff are helpful without being pushy. Thanks for holding my daughters furniture for an extended period caused by build delays. We would certainly recommend you to our family...
My Stressless City chair & footstool were delivered in good time but, despite stern warnings about the delicacy of the leather and need for careful maintenance, I was astonished that the chair and...
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Roomes Furniture
Roomes Furniture & Interiors
10 years ago
We apologise for the problems with your order. This is not the standard of service we would expect to deliver to our customers and your feefo feedback together with your email have been very useful in helping us to improve our service. I understand the problem with your footstool has now been resolved. Thank you once again for your feedback
Julie Jewiss on behalf of Roomes Stores Ltd.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets