Appalling service. If you need to return something, it will take months to get a refund. Avoid shopping with this company.
Charlotte
Roco Clothing
2 years ago
We are sorry to hear that you have had a delay! It may be that there was a technical error either on our side or your payment provider's side so we do apologise if this is the case! For future reference, our customer service team are here to help and you can get in touch via email -
help@rococlothing.co.uk
Produktanmeldelser
Charlotte
Roco Clothing
2 years ago
We are sorry to hear that you have had a delay! It may be that there was a technical error either on our side or your payment provider's side so we do apologise if this is the case! For future reference, our customer service team are here to help and you can get in touch via email -
help@rococlothing.co.uk
Sending the items out to me was speedy and packaging was good, however I'm still waiting for my refund as needed to send the suit back
Charlotte
Roco Clothing
2 years ago
We have had a look and your return has been processed and your refund issued. You can see our returns processing times here -
https://www.rococlothing.co.uk/help/#returns
And if you ever have any questions or need assistance our customer service team are here to help and can be reached via email -
help@rococlothing.co.uk
Produktanmeldelser
Charlotte
Roco Clothing
2 years ago
We are sorry to hear you weren't happy with your suit! We do keep our online images as accurate as possible and we do have a size chart available for this suit which you can see by clicking on the 'sizing' icon next to the drop-down size menu.
Fast delivery, beautifully packaged and no issues.
Produktanmeldelser
Købsdato: 02/04/2024
0
Del
Pålidelig kunde
2 years ago
Awaiting my refund as I had to return item due to sizing
Charlotte
Roco Clothing
2 years ago
We are very sorry for the delay, we can see that your return has been processed and your refund has been issued now.
Produktanmeldelser
Charlotte
Roco Clothing
2 years ago
We are sorry that you have had an issue with the sizing! We do have size charts available on the website for each item so we advise using them to get the best size the first time. We know it can be tough to get the perfect size so our customer service team are here to help and you can reach them via email -
help@rococlothing.co.uk
It was great service from the online marketplace experience to the ease of return that is offered.
Produktanmeldelser
Charlotte
Roco Clothing
2 years ago
We are sorry that you had an issue with the sizing! If you need any help finding an alternative or with anything at all please do let us know -
help@rococlothing.co.uk
Købsdato: 23/03/2024
0
Del
LM
Leeanne Marshall
Airdrie
2 years ago
Hvad Leeanne Marshall sagde om Roco Clothing:
Fab quality and excellent fit. Ny boy loves the suit
Maddie
Roco Clothing
2 years ago
Thank you for your lovely feedback! We're glad you were happy with your order
The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions.
We appreciate all of our customers and love to make their big day even more special.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions.
We appreciate all of our customers and love to make their big day even more special.