Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Robinson’s Shoemakers Ltd Anmeldelser

https://robinsonsshoes.com

Bedømt

Fremragende

Service

4.6

/5

Produkt

4.7

/5

5

4

3

2

1

56

3

0

3

4

66

bedømmelseri det seneste år

Viser alle 1,882 anmeldelser

Pålidelig kunde

8 years ago

Købsdato: 30/10/2016

It took quite a while for the shoes to be delivered. And the other site was...

It took quite a while for the shoes to be delivered. And the other site was compromised so my credit card details were stolen.

Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Hi Joseph

I'm so sorry to hear of the problems you have experienced. Please contact us by email and we will compensate you accordingly.

Kind regards,
Sarah

Produktanmeldelser

0

Pålidelig kunde

8 years ago

Købsdato: 29/10/2016

Bad experience on the first purchase, item was not in stock, no refund

The item was not in stock despite showing online that it was. A week later I was contacted to advise me to wait four weeks to receive the shoe. I asked for a refund more than a month ago, and I am...

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Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Hello Sir

I'm sorry to hear that you have not received a refund - please contact our sales team and we will investigate this for you. Apologies for any inconvenience caused.

Best regards,

Sarah

Produktanmeldelser

0

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Om Robinson’s Shoemakers Ltd

Established in 1954, Robinson's Shoemakers is an internationally recognised retailer selling some of the most prestigious footwear brands including Barker, Loake, Alfred Sargent and our own range of handcrafted shoes. We have happy customers all over the world, and we offer worldwide delivery on all our products. Many of our devoted customers have been coming to us for years, as they know we look after them properly with good, old-fashioned customer service.

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028 9335 5464

9a West Street, Carrickfergus, Antrim, BT38 7AR, United Kingdom