Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Rivervale Anmeldelser

https://www.rivervale.co.uk/

Rivervale provides leasing, purchasing, servicing & vehicle management for cars, vans & minibuses.

Service

bedømmelseri det seneste år

Viser alle 376 anmeldelser

Mr R Ackers

Bekræftet af Feefo

6 years ago

Hvad Mr R Ackers sagde om Rivervale:

Some confusion over telephone messaging otherwise good.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

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Brennan Herriott and co

Bekræftet af Feefo

6 years ago

Hvad Brennan Herriott and co sagde om Rivervale:

Excellent service from start to finish.

Mr Sheehan

Bekræftet af Feefo

6 years ago

Hvad Mr Sheehan sagde om Rivervale:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

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Mr Flay

Bekræftet af Feefo

Henfield

6 years ago

Hvad Mr Flay sagde om Rivervale:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

Bekræftet af Feefo

6 years ago

Hvad Mr Oliver Blackmore sagde om Rivervale:

Brilliant service, friendly team. Can’t fault them at all

Pålidelig kunde

Bekræftet af Feefo

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

Bekræftet af Feefo

6 years ago

Hvad Ros Barber sagde om Rivervale:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

Pålidelig kunde

Bekræftet af Feefo

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

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Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Ecolabels

Disse mærker bekræfter, at Rivervale's miljøpåstande er klare og præcise, så du kan være sikker på, at du handler bæredygtigt. Udviklet i samarbejde med Ethy.

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