As firm they are excellent. But the production, not their fault, was disappointing and having to go up three flights of stairs to seats was hard on those with arthritic knees.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear that you found the stairs difficult and production disappointing, we will take on board this feedback when planning future trips.
Very nice coaches. Very nice & pleasant driver. Picked up on time both going & returning. Pity the driver couldn't have stayed a little longer so that we could watch the end of the flying display but...
Læs flere
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear you had an excellent day out at Clacton Air Show. We will pass on your feedback to the driver and the wider team. We will look into your suggestion for staying a little later for future visits to this event.
Produktanmeldelser
Købsdato: 23/08/2018
0
Del
MB
Mrs Bretherton
Bekræftet af Feefo
Cambridge
7 years ago
Hvad Mrs Bretherton sagde om Richmonds:
Well organized. Good seats. If possible arriving in London with not such a long wait before the show. No
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you had good seats and felt the trip was well organised. We arrive in good time in London for theatre trips to allow everyone enough time to pop and get a bite to eat before the performance, as otherwise it could be a long time to go without refreshments.
I can't really think of an improvement. I've always found it pretty easy
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear you find the booking system easy and have brilliant days out!
Produktanmeldelser
Købsdato: 08/08/2018
0
Del
MN
Mrs Neal
Bekræftet af Feefo
7 years ago
Hvad Mrs Neal sagde om Richmonds:
Always easy to book on line but helpful and easy to contact by phone.
Coach drivers are excellent and very courteous and seats for the theatre are always good
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. It is great to hear that you find our booking process online and by phone easy and that our drivers are always excellent and courteous. We will pass on your compliments to the drivers and wider team.
Produktanmeldelser
Købsdato: 14/08/2018
0
Del
MO
Mr Owen
Bekræftet af Feefo
7 years ago
Hvad Mr Owen sagde om Richmonds:
Booking online was simple and, when circumstances caused us to have to change the attendees this was accomplished without hassle as well.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that the booking process was easy and that your were able to make amendments easily too.
Produktanmeldelser
Købsdato: 05/09/2018
0
Del
MW
Mrs Weyers
Bekræftet af Feefo
Elsenham
7 years ago
Hvad Mrs Weyers sagde om Richmonds:
Excellent trip as always. Not five stars as change of pickup because of roadworks which I had to contact them about!
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. As soon as we are aware of any impacts to our routes/pick-ups eg roadworks we review all options available to us and then contact our customers to advise them of any changes. I can only assume that at the point of your call, we had yet to be advised of the roadworks. We apologise that you had to contact us regarding a change of pick-up.
Købsdato: 08/08/2018
0
Del
MW
Mrs Webb
Bekræftet af Feefo
Cambridge
7 years ago
Hvad Mrs Webb sagde om Richmonds:
I have always found the booking service of any trip to be excellent and would always recommend you
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you find our booking service to be excellent and that you recommend us. We will pass on your feedback to the team and we look forward to you travelling again with us in the future.
Produktanmeldelser
Diane
Richmonds
7 years ago
Dear Wendy
I feel we were let down by the hotel this year, and we have chosen to exclude Bournemouth from our programme in 2019, until another hotel is found which I am satisfied with.
The outbound and return journeys are always kept undefined as traffic on the major routes can be difficult, and it enables us to make changes to keep as close to our planned times as possible.
Thank you for your lovely feedback. We will share your compliments with the driver and wider team. We look forward to you travelling again with us in the future.
Produktanmeldelser
Købsdato: 15/09/2018
0
Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
Excellent day out. Well organized with minimal effort on my part. Would thoroughly recommend.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear that your had an excellent day out and would recommend us. We will share your compliments with the team.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.