It was really good the salesman
Mr Alfredo Clark could not have been more helpful. He advised us on our purchase without being pushy and we are more than happy with our purchase and the whole...
Wonderful service! Very friendly,very well informed and incredibly helpful!Mr Clarke was so kind,answering all our queries and preparing all the paperwork ready for when we called in the next day.It...
Purchasing and delivery good but the rug was so rippled it would not lie flat and was a trip hazard, despite being pinned down with furniture overnight. I called into the store to explain but was met...
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Reynolds
Reynolds
9 years ago
Thank you for your feedback. It was most disappointing to hear that our service was not up to our usual standard and for this we apologise. I have spoken to the salesperson concerned and he sends his apologies and has said he did not intend to appear argumentative. All new rugs need to be rolled the opposite way diagonally from the corners to enable them to lay flat. Only heavier woven or fine rugs may not need to go through this process. I have made the staff aware of your feedback and instructed them to make customers aware of this fact. I will also be adding it into our customer care leaflet.
Excellent friendly and helpful service as always. Even when the order was delayed through human error the salesman had the honesty to admit it and not make excuses. That level of honesty is rare...
We visit Bognor especially to view the latest furniture in Reynolds. We like the products they sell and It's just a pleasant experience looking round. The staff are always friendly and extremely...
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