Fantastic customer service, highly professional but down to earth and friendly with it!
Rob
Rettie
7 years ago
Thank you Diane for the great feedback, it is always really appreciated. I was so pleased to have been able to get the house sold for you. Many thanks again. Rob
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Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
Very professional
Rettie sold my home for the price I wanted, when another estate agent told me I would struggle to get what I wanted. I felt confident that the selling strategy for my home was the correct one in...
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Alison
Rettie
7 years ago
Hello thank you so much for your kind feedback, Jonathan, myself and the team were delighted to be involved in the marketing sale of your beautiful property. Best wishes Alison
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Del
MP
Mr Michael Proctor
Bekræftet af Feefo
Southampton
7 years ago
Hvad Mr Michael Proctor sagde om Rettie:
Great service and with a smile!
Had good knowledge of the market in the area and obtained a sale at a level just above our expectations. They were professional and at the same time pleasant to deal with.
They kept us well informed...
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Rob
Rettie
7 years ago
Many thanks for your kind words. I am delighted that the property was sold so well and that it is going to be enjoyed by a young family in the coming years. Thank you again for asking us to help you sell the house.
1
Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
Professional throughout the process
Professional throughout.
Alison
Rettie
7 years ago
Hello, thank you for your kind feedback, much appreciated Best wishes Alison
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Del
MC
Mr David Cameron
Bekræftet af Feefo
7 years ago
Hvad Mr David Cameron sagde om Rettie:
Kept me updated with flat sale. Always available to call/email with quick responses. Only reason I have not given 5 stars is flat fell through first time and they were unable to contact/understand...
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Anne
Rettie
7 years ago
Many thanks for your feedback
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MH
Mrs Lynsey Horton
Bekræftet af Feefo
7 years ago
Hvad Mrs Lynsey Horton sagde om Rettie:
Excellent service, from start to finish. I liked Tony's view on first visit - its not just about selling your house, its about selling a lifestyle. On showing the property I talked about all the...
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Tony Perriam
Rettie
7 years ago
Lynsey,
Thank you for such positive feedback, which I have circulated to all my colleagues involved in the sale.
With best wishes from the whole team here, Tony
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Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
Rettie did the job but that's it , not recommend
The Good:
I sold my flat with a good entry date of the buyer. That's all.
The Bad:
I always communicate (email) Rettie's staff with my name WN Chow. But i was referred as Mr. Wang and Mr. Chan...
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Max Mills
Rettie
7 years ago
Thank you for the candid feedback. Firstly, it is completely unacceptable that we couldnt get something as basic as your name right. I have already taken this up with my team and will ensure this is prevented from occurring again in the future. I would like to offer my personal apologies for this and hope you can forgive us. Secondly, there must have been a misunderstanding with regard to the viewings. This should have been made more clear by us. We have a viewing team who are available around the clock and I am sorry you feel you were left to host all of the viewings if this wasnt your preference. Thirdly, I have addressed your comments about our reception person making you feel unwelcome. Anybody who comes into our office is more than welcome and should be treated with warmth and respect. Please accept our apologies that you felt this wasnt the case when you came in. Fourthly, we rely on our suppliers as far as floorplans and orientation are concerned and have let them know we need to tighten up on the accuracy going forward. Lastly, we were able to agree a deal within c4 weeks of putting the flat on the market and the price agreed was above valuation which isnt a guarantee for modern flats. It is disappointing to hear that despite this your expectations werent met in relation to the amount of viewings/overall interest. We really appreciate your business and thank you for giving us a go in the first place. Kind regards, Max Mills
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Del
MP
Mr W Porter
Bekræftet af Feefo
Edinburgh
7 years ago
Hvad Mr W Porter sagde om Rettie:
Gave property as much exposure as possible.
Very professional all round - marketing, viewings, follow up,
Max Mills
Rettie
7 years ago
Thanks for your positive feedback. It was a gorgeous property and it was a pleasure to be involved. I am very pleased you feel we offered a high level of exposure and found the sales process so professional. Best wishes, Max Mills
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Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
Very helpful and friendly service. Replied quickly to any queries or problems we had. In particular Emma and Andrew.
Chris
Rettie
7 years ago
Thankyou for your review. I am pleased to hear you were happy with the service provided and will let Andrew and Emma know. Thankyou again regs Chris Hall
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Del
Pålidelig kunde
Bekræftet af Feefo
7 years ago
You were very proactive initially and were able to get a number of viewings however a number of people felt they had been mislead as to what the flat offered and therefore there was no interest for a...
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Max Mills
Rettie
7 years ago
I am sorry to hear you feel that your property was not marketed as accurately as it could have been. We felt confident the way it was presented to the market was true and fair. I am also sorry to hear you were disappointed with the sales particulars and photographs. I have reviewed the particulars personally and think the property looks very attractive and appealing. Nonetheless, we take your comments on board and will strive to improve on both areas going forward. Thank you for your kind words about Maria which Ill ensure she sees. As your principal point of contact I am pleased you found her proactive and attentive. We hope you enjoy your beautiful new home. Kind regards, Max Mills
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
