Always fantastic service whenever I contact refina. They're always quick to answer questions with great advice.
Hanna
REFINA & EIBENSTOCK
6 years ago
Thank you for taking the time to give us your feedback. We really appreciate it
Produktanmeldelser
Hanna
REFINA & EIBENSTOCK
6 years ago
Hi. Sorry to hear that you have had trouble with one of our products. Juddering can happen when hitting it too late which may mean you need more water to lube the trowel. Of course if you are still unsatisfied with the trowel please send it back to us and we will apply a credit on your account for you to use on any future purchase
Købsdato: 24/07/2020
0
Del
BC
Blaize Construction
Bekræftet af Feefo
6 years ago
Hvad Blaize Construction sagde om REFINA & EIBENSTOCK:
Great site to purchase from, amazingly helpful staff on more then one occasion I would very much recommend Refina as a site to purchase from very prompt delivery and full of good advise.
many thanks...
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Hanna
REFINA & EIBENSTOCK
6 years ago
Thank you for taking the time to give us your feedback. We really appreciate it
excellent service and support . I bought one of these and had problems . I contacted refina and they advised me on the best method and even sent me a replacement . I can only say thanks for such...
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Hanna
REFINA & EIBENSTOCK
6 years ago
Thank you for taking the time to give us your feedback. We really appreciate it
Produktanmeldelser
Hanna
REFINA & EIBENSTOCK
6 years ago
Thank you for taking the time to give us your feedback. We really appreciate it
Købsdato: 21/07/2020
0
Del
JW
Jamie Williams
Bekræftet af Feefo
6 years ago
Hvad Jamie Williams sagde om REFINA & EIBENSTOCK:
Ordered trowels they took the money but after 6 weeks still no trowels have arrived back to marshalltown it is and they want 10 days to give money back
Hanna
REFINA & EIBENSTOCK
6 years ago
Hi. Please accept my sincere apologies for the delay regarding the Plaziflex trowel that you ordered and that you weren't kept informed in this instance. We have been trying to keep customers updated with products that are out of stock and try in ensure that the web stock levels are correct to avoid circumstances like this. The refund has been instructed, some banks take a while for refunds to go back into your account, it can be between 5-10 days but unfortunately this is not something that we can control as it is default across all bank payment gateways.
REFINA supply the largest range of professional quality, power tools and equipment for mixing and spraying, diamond drilling, surface preparation and flooring
Get in Touch with Us +44 (0)1202 632270 sales@refina.co.uk
Refina Ltd Unit 7 Factory Road Upton Industrial Estate, Poole Dorset BH16 5SL, UK
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
REFINA supply the largest range of professional quality, power tools and equipment for mixing and spraying, diamond drilling, surface preparation and flooring
Get in Touch with Us +44 (0)1202 632270 sales@refina.co.uk
Refina Ltd Unit 7 Factory Road Upton Industrial Estate, Poole Dorset BH16 5SL, UK