Could not get on the sailing I wanted to, I was at the terminal in time but due to winter maintenance the ferry left not full but without me. More pre warning should be given to regular travellers...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are sorry you were not able to travel on your intended sailing which was due to a temporary reduction in vehicle capacity whilst the upper linkspan surfaces were treated with anti-slip paint before the worst of the winter weather. Whilst pre-booked customers were unaffected there wasn't time to widely pre-advertise the change as the decision to go ahead was based on a 24hr weather window - the time needed for the new coating to cure. Please accept our apologies for the inconvenience and if you are not already a member please sign-up for our email newsletters at www.myredfunnel.co.uk or follow us on twitter for the latest service news.
Købsdato: 14/11/2013
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Bekræftet af Feefo
12 years ago
its a shame they cannot keep a two boat high speed srevice
I live on the Island and visits to family, friends and travel abroad is on/from the mainland. Can you please revise your charges for Islanders because, currently, the more days I spend away from the...
Sailing was punctual, check-in easy and fast by finding booking from number plate as car approached kiosk, Generous room between car lanes onboard. All in all a pleasant experience.
We are always happy with your service although one or two more high chairs would be helpful on board the ferry. Have you thought about a small toddler corner as keeping toddlers amused on board can...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We have thought about a play area and we hope to move this idea forward next year. In the meantime, thank you for the review and for travelling with us.
Generally good experiences on your ferries. Your staff are helpful and professional. I purchase car ferry tickets and day returns on your red jets using my Red Funnel travel card. I wish your booking...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are currently reviewing ticket office opening hours for next year so we hope this will help. Sorry to hear about the Customer Service issue - if you would like us to look into it further please email customerservices@redfunnel.co.uk
In the meantime, thank for travelling with us.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.