Red Funnel Isle of Wight Ferries Anmeldelser

Sorry for the inconvenience, we are in the process of installing a brand new foot passenger gangway at our Southampton terminal and this means non-vehicle customers have to board via the main linkspan until it has been commissioned.

We are pleased you had a great time, many thanks for travelling with us, it is appreciated.

Useful feedback, thank you.

We do sympathise. If you find yourself in the same situation again please do ask the staff for help, they can usually locate empty seats somewhere. We are increasing the number of seats next year so that should help.

Thanks for feedback. Pricing rules which are based on duration of stay are common practice in the travel industry and are based on the premise that customers who are away for a longer period are prepared to pay more that those who are only away for a day. In Red Funnel's case, if we flattened our vehicle fares then day return customers would be asked to pay more whilst 4+ night stays would be cheaper. Stena Line have done this on some of their routes where they carry very few day return customers.

We are very sorry you didn't travel on your intended sailing. Please would you mind emailing customerservices@redfunnel.co.uk and we will investigate what happened and reply to you directly. Many thanks.