I emailed them as it hasn't been received. It's a Christmas present & I want a refund!
Red Candy Ltd
Red Candy
13 years ago
Sorry to hear that your item hasn't been received as yet. We are awaiting tracking info from the couriers, and will let you know as soon as we have heard back. Please don't worry, if it has gone missing we will have a replacement with you before Christmas. The email that you sent to us on Saturday has only just been received, as we don't work on weekends. Rest assured that we are now on the case! :)
Andrew Menzies
Red Candy Director
Pålidelig kunde
13 years ago
Having had contact from Red Candy, it was down to the courriers
that caused the problem. The courriers are being made aware
and this has now all been resolved very swiftly. I was offered another delivery with priority shipping.
Would recommend Red Candy to shop with.
Produktanmeldelser
Købsdato: 10/12/2012
0
Del
Pålidelig kunde
Bekræftet af Feefo
13 years ago
You were happy to change my order which was helpful, thank you.
Produktanmeldelser
Købsdato: 10/12/2012
0
Del
Pålidelig kunde
Bekræftet af Feefo
13 years ago
Red Candy was delivered in time stated and packaging was good.
Sorry to hear that the product wasn't up to scratch but we're glad that our staff were able to help.
Leanne-Marie Morgan
Red Candy PR & Marketing Manager
Produktanmeldelser
Købsdato: 10/12/2012
0
Del
Pålidelig kunde
Bekræftet af Feefo
13 years ago
Very speedy.
Købsdato: 10/12/2012
0
Del
Pålidelig kunde
Bekræftet af Feefo
13 years ago
Great service! Products were received quicker than expected
Site is easy to use,and products were cheaper than Amazon and in stock! The goods camequickly, I was very impressed and will recommend your company to my friends.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
