Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Ramble Worldwide

Pålidelig kunde

11 years ago

Replies were completely and promptly responsive to my numerous emails

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. It is so pleasing to hear that all your written communications had been dealt with so promptly. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 13/03/2015

0

Pålidelig kunde

11 years ago

Very polite and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 11/03/2015

0

Pålidelig kunde

11 years ago

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant…

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant and helpful manner. Overall, booking the holiday was straightforward, with no problems.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 12/03/2015

0

Pålidelig kunde

11 years ago

Very helpful and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 12/03/2015

0

Pålidelig kunde

11 years ago

Simple and straightforward.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 16/02/2015

0

Pålidelig kunde

11 years ago

For the past five years or so I usually go on one Ramblers Holiday per…

For the past five years or so I usually go on one Ramblers Holiday per year. I hope, indeed expect to go on many more in future years!

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your wonderful feedback. We are delighted to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please also be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 26/02/2015

0

Pålidelig kunde

11 years ago

The lady who took the booking was friendly and efficient and kept me advised of…

The lady who took the booking was friendly and efficient and kept me advised of the situation as she promised when she had to check on flight availability.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 02/03/2015

0

Pålidelig kunde

11 years ago

Always look in the Ramblers Brochure first when looking for a walking holiday. Keep up…

Always look in the Ramblers Brochure first when looking for a walking holiday. Keep up the good work!

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback and kind words of support. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please also be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always and hope you will enjoy our new brochures due to be sent out shortly. Kind regards Darren Fields Sales Development Manager

Købsdato: 25/02/2015

0

Pålidelig kunde

11 years ago

It was a pleasure speaking to Katie when making this reservation.

Pålidelig kunde

11 years ago

We have taken numerous holidays with Ramblers Worldwide Holidays and have enjoyed every one.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We are so pleased to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Købsdato: 25/02/2015

0

Pålidelig kunde

11 years ago

Used Ramblers Worldwide previously, always well organised and problems are quickly resolved

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

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